08 September 2023

Use of So-Called Edible Inks and Icing Sheets with Canon Inkjet Printers

Statement on Use of So-Called Edible Inks and Icing Sheets with Canon Inkjet Printers

Use of So-Called Edible Inks and Icing Sheets with Canon Inkjet Printers

Canon U.S.A., Inc. (Canon) does not manufacture or sell so-called edible ink or icing sheets for any of its printers. Nor does it recommend, or approve of, the use of so-called edible ink or icing sheets in any of its inkjet printers.

Unlike food preparation devices, Canon inkjet printers and their components, including print heads and ink cartridges, are not made with food-grade plastics, and are not designed or intended to be cleaned or sanitized by conventional means (e.g. with a dishwasher) or with alcohol-based solvents. As such, whether you use so-called edible inks and icing sheets in your Canon inkjet printer exclusively (if purchased new) or occasionally (where so-called edible inks are, or have been, used alternatively with standard inks), a residue of chemicals from the ink and lubricants used in the manufacture of the printer, as well as residue of the so-called edible inks and icing sheets, will inevitably remain as a result of the inability to effectively clean or sanitize the printer. This means that so-called edible inks or icing sheets remaining in the printer could become unsanitary and also that such so-called edible inks and icing sheets could become cross-contaminated with the printer’s standard inks and lubricants, each of which could potentially cause health effects. If you believe you have ingested food contaminated with ink or lubricants from an inkjet printer, we suggest that you seek medical attention immediately.

In addition to potentially causing health effects, because Canon printers are not designed for the purpose of food preparation the use of these so-called edible inks or icing sheets in your Canon inkjet printer could result in reduced print quality, clogging of the printer’s system, or even damage to the printer’s components. If a failure develops in the printer which is attributed to the use of so-called edible inks or icing sheets, Canon reserves the right to refuse to repair, replace or exchange the printer, whether during the original limited warranty period (in accordance with the printer’s applicable warranty terms) or after the limited warranty period expires.

Support

Canon takes pride in the quality and performance of its products, and we offer our sincerest apologies to any customers who have been inconvenienced.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register your printer. By registering, we will be able to notify you via email when service updates are available.

Customer Support Operations
Canon U.S.A., Inc.

Canon Advisory Note on Canon Inkjet Printers

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