13 January 2021

Canon Ranked 3rd in the 2020 IFI CLAIMS U.S. Patent Rankings

Canon Ranked 3rd in the 2020 IFI CLAIMS U.S. Patent Rankings
Canon has Now Ranked in the Top Five for Number of Patents Granted for 35 Consecutive Years

MELVILLE, NY, January 13, 2021 – Continuing its mission of empowering innovation, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce that its parent company, Canon Inc., ranked third for the number of U.S. patents awarded in 2020 with 3,226 patents.1 With this year’s ranking, Canon has now ranked in the top five for number of patents granted for 35 consecutive years, according to the latest ranking of preliminary patent results issued by IFI CLAIMS Patent Services. Additionally, Canon once again ranked first in patents among Japanese companies for the 16th consecutive year.

“As the world continues to shift and the needs of our customers evolve, we too will continue exploring new areas and future opportunities for innovation that will benefit our customers,” said Seymour Liebman, executive vice president, chief administrative officer and general counsel of Canon U.S.A. Inc and senior managing executive officer of Canon Inc. “Canon is proud to be in the top three patent holders as it further demonstrates our commitment to delivering innovative ideas and solutions that meet market and customer demands.”

Canon actively promotes the globalization of its business and places great value on obtaining patents overseas. Among these, the United States, with its many high-tech companies and large-market scale, represents a particularly important region in terms of business expansion and technology alliances.

Canon promotes the acquisition and utilization of intellectual property rights, not only for fundamental technologies required for next-generation products, but also for such technologies as wireless communication and image-compression shared by the next-generation social infrastructure.

For more information on Canon and its products, please visit www.usa.canon.com.

06 January 2021

Canon Earns Center of Excellence Recognition from BenchmarkPortal

Canon Earns Center of Excellence Recognition from BenchmarkPortal
Canon U.S.A., Inc., Earns Prestigious Center of Excellence Recognition from BenchmarkPortal

This year marks the 12th consecutive year the company has received this recognition.

MELVILLE, NY, January 6, 2021 – In a year which many customers valued high-quality service and support more than ever, Canon U.S.A., Inc., a leader in digital imaging solutions, is proud to announce its Customer Service Center has been certified as a Center of Excellence by BenchmarkPortal for the 12th consecutive year. This award recognizes the company for achieving world-class grading across BenchmarkPortal’s Performance Matrix covering 21 effectiveness and efficiency categories such as Top Box Customer Satisfaction and Inbound Calls Closed on First Call Percentage.

The Center of Excellence recognition can be considered one of the most prestigious awards in the customer service and support industry. Contact Centers achieve the Center of Excellence distinction based on best-practice metrics drawn from the world’s largest database of objective and quantitative data that is audited and validated by researchers from BenchmarkPortal.

“Maintaining high levels of excellence in the center over a period of years is a wonderful testimony to the contact center management team, the frontline agents - as well as senior managers, who support and encourage this excellence. Canon’s Customer Solution Center professionals have shown exceptional dedication and results, for which I commend them,” said Bruce Belfiore, CEO, BenchmarkPortal. “The achievement of the Center of Excellence represents a contact center’s commitment to delivering customer service that is both effective and efficient. It is the culmination of important initiatives that were undertaken to achieve sustainable service excellence.”

Canon’s Customer Solutions Center continues to deliver innovative service solutions to its vast network of direct and non-direct sales channels by introducing new technologies such as virtual presence to its field and engineering technicians to help further service and connect with its authorized dealers and customers – even in dispersed locations. This technology leverages augmented reality to allow Canon’s Support Specialist experts to virtually reach out and touch what the field technician is working on through their mobile device, ultimately helping to improve device uptime through a more efficient, productive support experience.

“As our customers continue to navigate through the hybrid work environment, it is important they are equipped with high-quality service and support. To help meet this need, Canon’s Customer Solutions Center continues to enhance its technology and remote operations,” said Shinichi Yoshida, executive vice president and general manager, Canon U.S.A., Inc. “Canon takes pride in servicing its channel partners and end customers, and to be recognized by Benchmark Portal for the 12th consecutive year is a great reflection of our commitment to providing customers with top-quality service and support.”

About Center of Excellence Certification
Contact centers and their managers who wish to implement best practices and attain world-class performance in their industry have a unique opportunity to certify their contact centers. BenchmarkPortal’s rigorous certification process has the advantage of referencing all performance goals to their best practice database of thousands of contact centers. Thus, contact centers will be held to performance levels that will improve their competitive position, not just force them to adhere to an arbitrary standard. To learn more, visit www.BenchmarkPortal.com/contact-centercertification/.

About BenchmarkPortal
From its origins in 1995, BenchmarkPortal has become a global leader in the contact center industry, providing benchmarking, certification, training, consulting and industry reports. The BenchmarkPortal team of professionals has gained international recognition for its innovative approach to best practices for the contact center industry. BenchmarkPortal hosts the world’s largest database of contact center metrics, which is constantly being refreshed with new data. BenchmarkPortal’s mission is to provide contact center managers with the tools and information that will help them optimize their efficiency and effectiveness in their customer communications. For more information on BenchmarkPortal please call 1-800-214-8929 or visit www.BenchmarkPortal.com.

About Canon U.S.A., Inc.
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $33 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2019† and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. 

Canon Helps Redefine the Limits at CES® 2021

Canon Helps Redefine the Limits at CES® 2021
By Fueling Collective Inspiration, The Company’s Incredible Interactive Virtual Experience Helps Inspire a Collaborative Future

MELVILLE, NY, January 6, 2021 – Canon U.S.A., Inc., a leader in digital imaging solutions, has thrived by creating innovative consumer electronics and solutions that bring mutual benefits to consumers, businesses and industries. 2021 presents a year of hope and opportunity, following a year of unprecedented limitations. At CES 2021, Canon is premiering an interactive digital experience through five unexpected experiences and innovation cornerstones to celebrate how people can use Canon products and solutions to help redefine the limits they face. Attendees can be inspired to transcend limits by capturing the marvels of space, the splendor of wildlife, and the nostalgia of a lost iconic sports setting.

“2020 was a year filled with limits. We were all faced with looking at our daily lives and figuring out the best paths to complete our professional work and responsibilities to our families,” said Kazuto Ogawa, president and CEO, Canon U.S.A., Inc. “As we catapult into 2021, we are presented with a unique opportunity to redefine our limits. At CES, Canon is excited to share how our technologies, solutions and products can inspire and offer a chance to collaborate on a better future.”

Canon’s five-cornerstone immersive experience at CES 2021 consists of the following:

Canon Redefines How We See Our Planet
CES attendees can join astronaut Marsha Ivins in a recreation of space to discover Canon’s compact imaging satellites, the CE-SAT-1 and 2B, and see how these cost-efficient, high-resolution satellites are making space imaging more accessible. As attendees navigate different locations around the world, using high-resolution images from the CE-SAT-1, they can take their own snapshots and save their favorites as backgrounds for their compatible mobile device. In addition to lending her voice to the experience, astronaut Marsha Ivins is also taking part in a pre-recorded Canon hosted panel discussion, accessible through the cornerstone, with fellow astronaut and filmmaker Colonel Terry Virts, where they’ll discuss the profound impact space imaging has on humanity and our planet.

Canon Redefines How We Experience Sports & Entertainment
In 2020, fans were forced to watch sports and entertainment from their screens. Now, Canon’s Volumetric Video System is set to change the ways we experience our favorite events and sports, by allowing us to view the action from unlimited angles. To showcase the capabilities of Canon’s Volumetric Video Studio in Kawasaki, Canon is bringing CES visitors back to Love Park, the legendary Philadelphia skateboarding haven, to witness up-and-coming skateboarders Yuto Watanabe and Kyonosuke Yamashita skate this long-lost location. Together with world-renowned skateboarding photographer and new Canon Explorer of Light Atiba Jefferson, the skateboarding action at Love Park was resurrected and captured in a way that has never been seen before to highlight how we redefine the viewing experience of sports and entertainment.

Canon Redefines the Way We Capture Life
During such an unparalleled year, it has been harder for people to connect with the critical wildlife and natural ecosystems that are continuing to disappear around us. Canon Explorer of Light and renowned wildlife photographer Charles Glatzer traveled to snowy Yellowstone National Park with his EOS R5 camera to photograph the famous Yellowstone wolves to showcase how the monitoring of the wolves has helped preserve the national park and its valuable inhabitants. Through this multi-level interactive experience, attendees will be able to join Charles on this trip and take control of an EOS R5 camera themselves using some of the mirrorless camera’s most remarkable features, such as animal detection and the coordinated in-body stabilization.

The experience also highlights Canon printers through a stunning wildlife photo gallery featuring some of Charles’s best Yellowstone imagery that can be purchased* as high-quality prints, printed on the Canon imagePROGRAF PRO-1000 and the imagePROGRAF PRO-4100. Other products from the current Canon line-up, including the Colorado 1640 and Colorado 1650 printers, are also featured in an additional product gallery for attendees to experience.

Canon Redefines How We Work Together
In 2020 the whole world experienced the limits of hybrid and remote work environments. Canon, with software tools such as the EOS Webcam Utility and the upcoming AMLOS Camera System, is redefining how we see, engage and interact with each other through gesture-based imaging technology. While currently scheduled to be released later in 2021, attendees can already experience a sample of the AMLOS Camera System during an interactive video and audio adventure, where they become Secret Agent Magnolia and use the system to collaborate with a field operative during an exciting intelligence mission. All in a day’s (virtual) work.

Canon Redefines the Way we Shape the Future
Canon is driven by its Kyosei philosophy – to collaborate with others to help create a harmonious planet. Today, Canon is using its long-standing manufacturing and technology expertise to help redefine energy, healthcare, food, transportation, and recycling through its Innovation Lab in Virginia. Through an interactive timeline, attendees can peek behind the curtain and learn how Canon is collaborating with Tufts University and Mori to scale aqueous silks in order to tackle food waste and plastic pollution. One of the many innovation stories in which Canon is scaling emerging technologies to benefit the world.

Please visit Canon at the 2021 CES Show and follow Canon throughout the show on Instagram at @CanonUSA and Twitter at @CanonUSAimaging. Use #CanonCES2021 to join the conversation and visit our website at www.usa.canon.com.

01 January 2021

Free Canon EOS AF Microadjustment Guidebook PDF Download

Free Canon EOS AF Microadjustment Guidebook PDF Download


Canon EOS AF Microadjustment Guidebook Download>>


Guidebook Contents

Introduction
  • What is AF Microadjustment?  
  • AF Microadjustment important information
  • EOS cameras offering AF Microadjustment
  • Situations that require AF Microadjustment
  • Types of AF Microadjustment 

 AF Microadjustment Preparations
  • Shooting environment for the adjustment test 
  • Camera and lens settings  

Shoot & Confirm
  • Shoot initial test images to check the AF 
  • Points when comparing the images
  • Confirm the images 

Adjustment 
  • Adjust by lens 
  • Register the lens serial number  
  • Adjust "All by same amount" 

Canon EOS Cameras with AF Microadjustment

Canon EOS-1D X Mark II
Canon EOS-1D X
Canon EOS-1D Mark IV
Canon EOS-1D Mark III
Canon EOS-1Ds Mark III

Canon EOS 5D S / Sr
Canon EOS 5D Mark IV
Canon EOS 5D Mark III
Canon EOS 5D Mark II

Canon EOS 6D Mark II

Canon EOS 6D

Canon EOS 7D Mark II

Canon EOS 7D

Canon EOS 80D
Canon EOS 70D
Canon EOS 50D